What we build, by business problem
Twelve systems we design and build. These are designs, not a client list. Your version will depend on your data, your process and your risk limits.
Customer service and sales
Faster answers, with a person for the hard ones.
Customer support agent
Looks up the order, applies your policy, resolves what is allowed and escalates the rest.
- Data it needs
- Help articles, order and ticket history
- The guardrail
- Fixed limits on refunds, with a handover to your team.
Quote drafts from emailed requests
An inbound email becomes a draft quote using current products and prices.
- Data it needs
- Product catalogue, price lists, past quotes
- The guardrail
- Prices come from your system, never from the model.
Churn warnings inside the CRM
A score based on orders and tickets creates a follow-up for the account owner.
- Data it needs
- Orders, tickets and activity history
- The guardrail
- Each score lists the signals behind it.
Finance
Less retyping and fewer surprises at month end.
Supplier bills read into draft entries
A model extracts vendor, amounts and tax lines into draft bills for review.
- Data it needs
- Past bills and your chart of accounts
- The guardrail
- Low-confidence fields are highlighted, and nothing posts unreviewed.
An agent that chases overdue invoices
It sends reminders within your rules, and passes disputes to a person.
- Data it needs
- Receivables, payment history, contacts
- The guardrail
- Fixed limits on who it contacts and how often.
Invoice anomaly detection
A model flags duplicates and unusual amounts for a reviewer’s queue.
- Data it needs
- Journal entries and vendor history
- The guardrail
- It only flags. People decide, and their decisions improve the model.
Supply chain and operations
Better plans from the history you already have.
Demand forecasts that feed purchasing
Forecasts per product and warehouse become suggested reorder quantities.
- Data it needs
- Sales, stock and purchase history
- The guardrail
- Planners accept or change every suggestion at first.
Failure prediction for machines
Sensor readings and maintenance history produce a risk score that raises a work order.
- Data it needs
- Sensor data and past work orders
- The guardrail
- Maintenance staff keep the final decision.
A purchasing agent that drafts orders
It checks stock and forecasts, compares approved vendors and prepares a draft order.
- Data it needs
- Stock levels, vendor lists, price agreements
- The guardrail
- Only a buyer can confirm an order.
Knowledge and core systems
The foundations everything else stands on.
Company search with citations
Staff ask questions across policies, manuals and records, and get sourced answers.
- Data it needs
- Documents and access rights
- The guardrail
- It respects permissions and says when it doesn’t know.
Shift notes turned into searchable reports
Free-text or spoken notes become structured reports tied to machine and batch.
- Data it needs
- Shift notes and machine records
- The guardrail
- The original note stays attached for checking.
Legacy ERP migration in phases
Finance, then supply chain and production move in phases, with data rehearsals.
- Data it needs
- Master data, open items and a custom code inventory
- The guardrail
- Each cutover has a tested rollback.
Don’t see your problem here? Tell us about it.
These twelve are starting points. Most projects turn into something more specific.
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